· M16 9WS
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Add your review to unlockThe agency neglects tenants, having failed to resolve issues despite calls months ago, with no one attending. This recurrent pattern of long delays and ignored needs means the house and room conditions do not respect the agreements made beforehand.
Strongly warns against this agency. The house is in poor condition: frayed dirty carpets, holed kitchen tiles, second-hand appliances, one inadequate bin for eight residents, mice, mould, exposed wires, missing lights, and a months-long leaking boiler. Cleaners entered rooms unannounced, used tenants' products, cleaned poorly, and items went missing; residents have no heating control.
Maintenance staff threatened the tenant, and cleaners were caught stealing after repeated complaints, mopping with dirty water and leaving the place worse. The agency dismisses complaints as lies, withholds HMO entitlements, and an untrained plumber left the bathroom sink constantly leaking.
A seven-bedroom house with an eighth external garden room that had horrendous mould the tenant removed and repainted at their own expense. Rent was high with a card electricity meter. After agreeing an early move-out, the tenant found belongings bagged outside and items missing, with the agency unresponsive and the owner threatening cleaning charges; advised to stay away.
Context for M16 — each tile answers a question renters actually ask.
Every crime reported to police within about a mile of here in the most recent published month. We show the total and the most common type.
Your nearest National Rail or tube/metro/tram station, as the crow flies. Closer means easier life without a car (a real walk is a little further).
The share of households that rent privately (rather than own or rent socially), from the 2021 Census. Higher means more of your neighbours rent too.
Where this neighbourhood sits on the government’s Index of Multiple Deprivation. Decile 1 is England’s most-deprived 10%; decile 10 the least. It blends income, employment, health, crime, housing and more.
Whether fast home broadband for working from home is available here. Superfast is ≥30 Mbps; full-fibre/gigabit is much faster.
The total yearly Band D council tax a resident pays here — the council’s own charge plus county, GLA, police and fire precepts. Your actual bill depends on your property’s valuation band.
The average price homes have recently sold for across the local authority (HM Land Registry House Price Index) — a feel for how pricey the area is.
The area’s long-term risk of flooding from rivers, the sea and surface water, per Environment Agency mapping.